This Privacy Policy describes how Devtrixx (“Devtrixx”, “we”, “us”, “our”) handles information in the mobile applications “CargoPro” and “CargoPro Driver” (together, the “Apps”) and related services.
Devtrixx respects your privacy. This Privacy Policy explains what information we collect when you download, install and use the Apps, why we collect it, how we use and share it, and the choices and rights available to you. The full text of this Privacy Policy is contained on this page and can be accessed directly at any time, without registration or additional steps.
This Privacy Policy applies to the two applications published by Devtrixx on Google Play:
It also applies to any related websites, in-app communications and support channels operated by us. The Apps are not directed at children.
When you register an account we collect your name, email address, phone number, password (stored in hashed form) and, where applicable, your company or business name and profile photo.
To create a driver account we may collect information needed to verify drivers, such as driver’s license details, vehicle registration and insurance documents, vehicle type and plate number, photo and identity documents, where permitted by law.
When you book or perform a delivery we process pickup and delivery addresses, recipient/sender names and contact details, package description, weight and dimensions, delivery instructions, timestamps and delivery status, and proof of delivery such as photos, signatures and delivery notes.
The Apps use location data to show nearby addresses on a map, calculate routes and delivery prices, and enable live tracking of shipments. In CargoPro Driver, location is collected while the app is in use and during an active delivery task so that customers can follow the shipment in real time. You can disable location access in your device settings, but core delivery and tracking features may then not work correctly.
We automatically collect certain technical information when you use the Apps, including device model, operating system and version, app version, language, IP address, device identifiers, crash reports and usage analytics (for example, which screens are used and how features perform).
Payments and payouts are processed by third-party payment providers (such as Google Play Billing and payment gateways). We receive the transaction result and limited details (for example, amount, order identifier and status), but we do not receive or store your full card number or bank credentials.
If you contact us through the Apps, by email or through other support channels, we collect the information you choose to provide, including your contact details, the content of your message and any attachments.
We use the information we collect to:
We do not sell your personal information, and we do not use your personal information for third-party advertising.
Depending on the App and your device, we may request the following permissions:
You can change permissions at any time in your device settings. Some features may stop working if a required permission is disabled.
The Apps use third-party services, which process information under their own privacy policies. Examples of the types of services we rely on include:
When you interact with these services, their terms and privacy policies also apply. We encourage you to review them.
We keep personal information for as long as your account is active and as needed to provide the services, comply with legal, accounting and tax obligations, resolve disputes and enforce our agreements. Shipment and transaction records may be retained for the period required by applicable law even after an account is closed.
You may request deletion of your account and personal data at any time by contacting us at support@devtrixx.com. We will delete or anonymize your data except where we are required or permitted to keep certain information by law.
We use reasonable technical and organizational measures designed to protect your information, including encryption of data in transit, access controls and internal policies limiting who can access personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have some or all of the following rights regarding your personal information:
To exercise any of these rights, contact us at support@devtrixx.com. We may need to verify your identity before fulfilling a request. You can also manage permissions, notifications and location access directly in your device settings.
The Apps are not directed to children under the age of 13 (or a higher age where required by local law), and the CargoPro Driver application is intended only for adults who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Your information may be processed in countries other than your own, including countries that may have different data protection laws. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred across borders.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, for material changes, provide notice within the Apps or through other reasonable means. Your continued use of the Apps after an update takes effect means you accept the updated Privacy Policy.
If you have any questions about this Privacy Policy or how Devtrixx handles your information, or if you want to exercise your rights, contact us at:
Developer: Devtrixx
Email: support@devtrixx.com
Applies to: “CargoPro” and “CargoPro Driver” mobile applications